Post Incident Review (PIR) – Azure Portal and other management portals – Access issues in multiple regions

At a glance · Microsoft's status

ResolvedLasted 4 h 16 min

Microsoft says it started
· on Azure Status
Earliest version we archived
· our archive started 15:10 UTC
Ended
· marked resolved
Edited
Not since we first saw it
Source
Azure Status · checked 7 min ago

In short

Microsoft reported degraded service affecting Azure, starting 19:43 UTC on 9 Oct 2025. Microsoft marked it resolved at 23:59 UTC after 4 h 16 min. Microsoft has since published a post-incident report.

Microsoft says

Microsoft's latest update, , in short excerpts.

Watch our 'Azure Incident Retrospective' video about this incident: https://aka.ms/air/QKNQ-PB8

Microsoft,

Read the full update on Microsoft's status page

Timeline

Times in UTC, Microsoft's own where it gives them.

  1. 9 Oct 2025

    MicrosoftMicrosoft says it startedon Azure Status

  2. +4 h 16 min

    MicrosoftResolved

  3. 13 Nov+399 days 19 h

    MicrosoftEarliest version we archivedOur archive started 15:10 UTC; earlier versions were not recorded.

What Microsoft changed

Microsoft rewrites incident updates in place. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full current text is on Microsoft's page.

One version so far. If Microsoft edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: Post Incident Review
    Status
    Post Incident Review

    Seen by us · Microsoft's page

Last updated