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Incident with Copilot AI Model Providers

At a glance · GitHub's status

ResolvedLasted 2 h 8 min

First posted
on GitHub Enterprise Cloud data residency status
Ended
· marked resolved
Affects
GitHub Enterprise Cloud Australia
Edited
Not since we first saw it
Source
GitHub Enterprise Cloud data residency status · checked just now

In short

GitHub reported a major outage affecting GitHub Enterprise Cloud Australia, starting 10:04 UTC on 27 Aug. GitHub marked it resolved at 12:12 UTC after 2 h 8 min. GitHub has since published a post-incident report.

GitHub says

GitHub's latest update, , in short excerpts.

On August 27th, 2026, between approximately 09:20 and 12:14 UTC, the Copilot service experienced a degradation of the Kimi K3 model due to an issue…

GitHub,

Read the full update on GitHub's status page

Timeline

Times in UTC, GitHub's own where it gives them.

  1. 27 Aug

    GitHubFirst public postFrom GitHub's own incident history, before our archive started.

  2. +2 h 8 min

    GitHubResolved

What GitHub changed

GitHub adds updates to its incidents. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full text is on GitHub's page.

One version so far. If GitHub edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: postmortem · 1 service
    Status
    postmortem
    Services
    GitHub Enterprise Cloud Australia

    Seen by us · GitHub's timestamp · GitHub's page

Affected services

Official updates

Posted by GitHub Enterprise Cloud data residency status, newest first. The newest are quoted in their first sentence; the full text of each is on GitHub's page.

  1. Post-incident report ·

    On August 27th, 2026, between approximately 09:20 and 12:14 UTC, the Copilot service experienced a degradation of the Kimi K3 model due to an issue…

  2. Resolved ·

    This incident has been resolved.

  3. Investigating ·

    The issues with our upstream model provider have been mitigated, and Kimi K3 is once again available in Copilot products and IDE surfaces.

  4. Investigating ·

    Copilot AI Model Providers is experiencing degraded performance.

  5. Investigating ·

    We are experiencing degraded availability for the Kimi K3 model in Copilot products and IDE surfaces.

  6. Investigating ·

    We are investigating reports of degraded availability for Copilot AI Model Providers

Read the full update on GitHub's status page

Last updated