Incident with Issues web experience
At a glance · GitHub's status
ResolvedLasted 9 h 34 min
- First posted
- on GitHub Enterprise Cloud data residency status
- Ended
- · marked resolved
- Affects
- GitHub Enterprise Cloud EU
- Edited
- Not since we first saw it
- Source
- GitHub Enterprise Cloud data residency status · checked just now
In short
GitHub reported a partial outage affecting GitHub Enterprise Cloud EU, starting 15:28 UTC on 20 Jul. GitHub marked it resolved at 01:02 UTC on 21 Jul after 9 h 34 min. GitHub has since published a post-incident report.
GitHub says
GitHub's latest update, , in short excerpts.
On July 20, 2026, between 14:58 UTC and 01:02 UTC (July 21), the GitHub Issues service was degraded and users experienced intermittent errors loading Issues…
Timeline
Times in UTC, GitHub's own where it gives them.
20 Jul
GitHubFirst public postFrom GitHub's own incident history, before our archive started.
21 Jul+9 h 34 min
GitHubResolved
What GitHub changed
GitHub adds updates to its incidents. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full text is on GitHub's page.
One version so far. If GitHub edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: postmortem · 1 service
- Status
- postmortem
- Services
- GitHub Enterprise Cloud EU
Seen by us · GitHub's timestamp · GitHub's page
Affected services
Official updates
Posted by GitHub Enterprise Cloud data residency status, newest first. The newest are quoted in their first sentence; the full text of each is on GitHub's page.
Post-incident report ·
On July 20, 2026, between 14:58 UTC and 01:02 UTC (July 21), the GitHub Issues service was degraded and users experienced intermittent errors loading Issues…
Resolved ·
This incident has been resolved.
Investigating ·
We have identified the root cause of intermittent timeouts affecting the Issues web experience and have applied a mitigation.
Investigating ·
The degradation affecting Issues has been mitigated.
Investigating ·
We continue to work on resolving intermittent timeouts affecting the Issues web experience.
Investigating ·
We continue to work on resolving intermittent timeouts affecting the Issues web experience.
Investigating ·
We continue to work on resolving intermittent timeouts affecting the Issues web experience.
Investigating ·
We continue to work on resolving intermittent timeouts affecting the Issues web experience.
Investigating ·
Approximately 50 users remain impacted, down from earlier peaks.
Show 5 earlier updates
Investigating ·
Investigating ·
Investigating ·
Investigating ·
Investigating ·
Last updated