Incident with Copilot AI Model Providers and Copilot AI Model Providers
At a glance · GitHub's status
ResolvedLasted 41 min
- First posted
- on GitHub Enterprise Cloud data residency status
- Ended
- · marked resolved
- Affects
- GitHub Enterprise Cloud EU
- Edited
- Not since we first saw it
- Source
- GitHub Enterprise Cloud data residency status · checked just now
In short
GitHub reported a partial outage affecting GitHub Enterprise Cloud EU, starting 18:03 UTC on 1 Aug. GitHub marked it resolved at 18:44 UTC after 41 min. GitHub has since published a post-incident report.
GitHub says
GitHub's latest update, , in short excerpts.
On August 1, 2026, between 17:47 UTC and 18:20 UTC, users of the Fable 5 model in GitHub Copilot experienced increased request failures and latency.
Timeline
Times in UTC, GitHub's own where it gives them.
1 Aug
GitHubFirst public postFrom GitHub's own incident history, before our archive started.
+41 min
GitHubResolved
What GitHub changed
GitHub adds updates to its incidents. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full text is on GitHub's page.
One version so far. If GitHub edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: postmortem · 1 service
- Status
- postmortem
- Services
- GitHub Enterprise Cloud EU
Seen by us · GitHub's timestamp · GitHub's page
Affected services
Official updates
Posted by GitHub Enterprise Cloud data residency status, newest first. The newest are quoted in their first sentence; the full text of each is on GitHub's page.
Post-incident report ·
On August 1, 2026, between 17:47 UTC and 18:20 UTC, users of the Fable 5 model in GitHub Copilot experienced increased request failures and latency.
Resolved ·
This incident has been resolved.
Investigating ·
The issues with our upstream model provider have been resolved, and Fable 5 is once again available in Copilot products and IDE surfaces.
Investigating ·
The degradation affecting Copilot AI Model Providers and Copilot AI Model Providers has been mitigated.
Investigating ·
We are experiencing degraded availability for the Fable 5 model in Copilot products and IDE surfaces.
Investigating ·
We are seeing increased error rates from specific upstream AI Model Providers
Investigating ·
We are investigating reports of degraded performance for Copilot AI Model Providers and Copilot AI Model Providers
Last updated