Disruption with some GitHub services

At a glance · GitHub's status

ResolvedLasted 3 h 52 min

First posted
on GitHub Enterprise Cloud data residency status
Ended
· marked resolved
Affects
GitHub Enterprise Cloud Japan
Edited
Not since we first saw it
Source
GitHub Enterprise Cloud data residency status · checked just now

In short

GitHub reported degraded service affecting GitHub Enterprise Cloud Japan, starting 02:16 UTC on 14 Apr. GitHub marked it resolved at 06:08 UTC after 3 h 52 min. GitHub has since published a post-incident report.

GitHub says

GitHub's latest update, , in short excerpts.

On April 14, between 00:58 UTC and 06:08 UTC, GitHub Enterprise Cloud customers experienced 500 errors when attempting to access Copilot Insights pages which was…

GitHub,

Read the full update on GitHub's status page

Timeline

Times in UTC, GitHub's own where it gives them.

  1. 14 Apr

    GitHubFirst public postFrom GitHub's own incident history, before our archive started.

  2. +3 h 52 min

    GitHubResolved

What GitHub changed

GitHub adds updates to its incidents. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full text is on GitHub's page.

One version so far. If GitHub edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: postmortem · 1 service
    Status
    postmortem
    Services
    GitHub Enterprise Cloud Japan

    Seen by us · GitHub's timestamp · GitHub's page

Affected services

Official updates

Posted by GitHub Enterprise Cloud data residency status, newest first. The newest are quoted in their first sentence; the full text of each is on GitHub's page.

  1. Post-incident report ·

    On April 14, between 00:58 UTC and 06:08 UTC, GitHub Enterprise Cloud customers experienced 500 errors when attempting to access Copilot Insights pages which was…

  2. Resolved ·

    This incident has been resolved.

  3. Investigating ·

    This incident has been resolved.

  4. Investigating ·

    The degradation has been mitigated.

  5. Investigating ·

    We identified an issue that impacts the Copilot Dashboard on the Insights tab and are working on mitigation.

  6. Investigating ·

    The team continues to investigate issues accessing with Copilot Dashboard on the Insights tab.

  7. Investigating ·

    The Copilot Dashboard on the Insights tab is not accessible and we are continuing to investigate.

  8. Investigating ·

    Degradation of Service - Insights Page

  9. Investigating ·

    We are investigating reports of impacted performance for some GitHub services.

Read the full update on GitHub's status page

Last updated