Disruption with users unable to start Claude and Codex agent task from the web
At a glance · GitHub's status
ResolvedLasted 13 min
- First posted
- on GitHub Enterprise Cloud data residency status
- Ended
- · marked resolved
- Affects
- GitHub Enterprise Cloud Japan
- Edited
- Not since we first saw it
- Source
- GitHub Enterprise Cloud data residency status · checked 1 min ago
In short
GitHub reported degraded service affecting GitHub Enterprise Cloud Japan, starting 19:29 UTC on 23 Apr. GitHub marked it resolved at 19:42 UTC after 13 min. GitHub has since published a post-incident report.
GitHub says
GitHub's latest update, , in short excerpts.
Between 18:45 and 19:42 UTC on April 23, users were unable to start new agent tasks using either Claude or Codex agent on github.com.
Timeline
Times in UTC, GitHub's own where it gives them.
23 Apr
GitHubFirst public postFrom GitHub's own incident history, before our archive started.
+13 min
GitHubResolved
What GitHub changed
GitHub adds updates to its incidents. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full text is on GitHub's page.
One version so far. If GitHub edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: postmortem · 1 service
- Status
- postmortem
- Services
- GitHub Enterprise Cloud Japan
Seen by us · GitHub's timestamp · GitHub's page
Affected services
Official updates
Posted by GitHub Enterprise Cloud data residency status, newest first. The newest are quoted in their first sentence; the full text of each is on GitHub's page.
Post-incident report ·
Between 18:45 and 19:42 UTC on April 23, users were unable to start new agent tasks using either Claude or Codex agent on github.com.
Resolved ·
This incident has been resolved.
Investigating ·
We have identified the root cause of the issue and are working on mitigation.
Investigating ·
We are investigating reports of impacted performance for some GitHub services.
Last updated