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Disruption with Email Delivery

At a glance · GitHub's status

ResolvedLasted 2 h 7 min

First posted
on GitHub Enterprise Cloud data residency status
Ended
· marked resolved
Affects
GitHub Enterprise Cloud Japan
Edited
Not since we first saw it
Source
GitHub Enterprise Cloud data residency status · checked 1 min ago

In short

GitHub reported degraded service affecting GitHub Enterprise Cloud Japan, starting 19:36 UTC on 12 Nov. GitHub marked it resolved at 21:43 UTC after 2 h 7 min.

GitHub says

GitHub's latest update, , in short excerpts.

This incident has been resolved.

GitHub,

Read the full update on GitHub's status page

Timeline

Times in UTC, GitHub's own where it gives them.

  1. 12 Nov

    GitHubFirst public postFrom GitHub's own incident history, before our archive started.

  2. +2 h 7 min

    GitHubResolved

What GitHub changed

GitHub adds updates to its incidents. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full text is on GitHub's page.

One version so far. If GitHub edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: resolved · 1 service
    Status
    resolved
    Services
    GitHub Enterprise Cloud Japan

    Seen by us · GitHub's timestamp · GitHub's page

Affected services

Official updates

Posted by GitHub Enterprise Cloud data residency status, newest first. The newest are quoted in their first sentence; the full text of each is on GitHub's page.

  1. Resolved ·

    This incident has been resolved.

  2. Investigating ·

    We’ve resolved the email-processing impact on our systems and are continuing to monitor.

  3. Investigating ·

    We’re monitoring an email disruption related to an upstream provider degradation.

  4. Investigating ·

    We are seeing recovery for sign-in, email address verification, and other forms of e-mail communication previously impacted.

  5. Investigating ·

    The degradation has been mitigated.

  6. Investigating ·

    Users may be unable to sign-in, verify e-mail addresses, reset passwords, or receive e-mail notifications due to degradation with an upstream e-mail provider.

  7. Investigating ·

    We are seeing disruptions with email delivery for account sign-in and new account sign up.

  8. Investigating ·

    We are investigating reports of impacted performance for some GitHub services.

Read the full update on GitHub's status page

Last updated