Copilot Code Review is unable to complete reviews

ResolvedResolved1 version

Facts

Source
GitHub Status · original
Started
(46 days ago)
Ended
· lasted 52 min
How it ended
Microsoft marked it resolved.
First captured by us
Last changed
(43 min ago)

Last text from Microsoft

On September 28, 2026, between 19:23 UTC and 22:08 UTC the Copilot Code Review service was degraded and pull request reviews did not complete in all environments. On average, approximately 70% of requested reviews did not complete. Reviews requested during this window were not automatically retried, and users needed to re-request a review from their pull request. This was due to a change in a dependent service that stopped delivering data Copilot Code Review needs to complete a review. Review completion is an inherently delayed signal, because each review job takes time to start and finish, so it took longer to detect the impact.<br /><br />We mitigated the incident by reverting the change.<br /><br />We are working to add a faster signal for reviews that fail to complete, add deployment validation that confirms a Copilot Code Review completes end to end, improve how we track internal dependencies between services, and make our deployment pipeline more reliable to reduce our time to detection and mitigation of issues like this one in the future.

Quoted from GitHub Status (source), captured . Reproduced for reporting and archival purposes.

Official updates

Posted by GitHub Status, newest first.

  1. Resolved

    On September 28, 2026, between 19:23 UTC and 22:08 UTC the Copilot Code Review service was degraded and pull request reviews did not complete in all environments. On average, approximately 70% of requested reviews did not complete. Reviews requested during this window were not automatically retried, and users needed to re-request a review from their pull request. This was due to a change in a dependent service that stopped delivering data Copilot Code Review needs to complete a review. Review completion is an inherently delayed signal, because each review job takes time to start and finish, so it took longer to detect the impact.<br /><br />We mitigated the incident by reverting the change.<br /><br />We are working to add a faster signal for reviews that fail to complete, add deployment validation that confirms a Copilot Code Review completes end to end, improve how we track internal dependencies between services, and make our deployment pipeline more reliable to reduce our time to detection and mitigation of issues like this one in the future.

  2. Investigating

    Copilot Code review has recovered, for reviews that were previously not successful you can re-request review from your PR.

  3. Investigating

    Revert of the impacted change is in flight, expect full recovery once the deployment is done.

  4. Investigating

    We are investigating reports of impacted performance for some GitHub services.

What Microsoft changed

Microsoft edits the text of an incident in place. We keep every version we capture (checked every minute) and highlight the difference. Removed text is struck through, added text is marked.

  1. First version we captured

    Captured · Microsoft's own timestamp · revision sm8gcn9z
    Original text as we first saw it

    On September 28, 2026, between 19:23 UTC and 22:08 UTC the Copilot Code Review service was degraded and pull request reviews did not complete in all environments. On average, approximately 70% of requested reviews did not complete. Reviews requested during this window were not automatically retried, and users needed to re-request a review from their pull request. This was due to a change in a dependent service that stopped delivering data Copilot Code Review needs to complete a review. Review completion is an inherently delayed signal, because each review job takes time to start and finish, so it took longer to detect the impact.<br /><br />We mitigated the incident by reverting the change.<br /><br />We are working to add a faster signal for reviews that fail to complete, add deployment validation that confirms a Copilot Code Review completes end to end, improve how we track internal dependencies between services, and make our deployment pipeline more reliable to reduce our time to detection and mitigation of issues like this one in the future.