MicrosoftRadarIndependent status for Microsoft services

Elevated rate of errors for OpenAI models provided by Copilot

ResolvedResolved1 version

Facts

Source
GitHub Status · original
Started
(57 days ago)
Ended
· lasted 50 min
How it ended
Microsoft marked it resolved.
First captured by us
Last changed
(43 min ago)
Affected services
GitHub Copilot AI model providers

Last text from Microsoft

Between 20:26 and 21:17 UTC on September 17, 2026, GitHub Copilot experienced degradation affecting several GPT models, including GPT-5.6 Luna, GPT-5.6 Terra, GPT-5.6 Sol, GPT-5.3-Codex, and GPT-6 Astra. Users encountered elevated error rates when using these models.<br /><br />The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring and coordinated with the provider. Our automated model-warning system activated in-product warnings for affected models during the incident. Service returned to normal after the provider implemented a mitigation.

Quoted from GitHub Status (source), captured . Reproduced for reporting and archival purposes.

Official updates

Posted by GitHub Status, newest first.

  1. Resolved

    Between 20:26 and 21:17 UTC on September 17, 2026, GitHub Copilot experienced degradation affecting several GPT models, including GPT-5.6 Luna, GPT-5.6 Terra, GPT-5.6 Sol, GPT-5.3-Codex, and GPT-6 Astra. Users encountered elevated error rates when using these models.<br /><br />The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring and coordinated with the provider. Our automated model-warning system activated in-product warnings for affected models during the incident. Service returned to normal after the provider implemented a mitigation.

  2. Monitoring

    We are experiencing degraded availability for GPT-5.6 Luna, GPT-5.6 Terra, GPT-5.6 Sol, GPT-6 Astra, GPT-5.3-Codex in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. The provider is working to mitigate the problem and we are monitoring recovery. We recommend choosing another model or selecting 'Auto' to continue using Copilot.

  3. Investigating

    We are investigating reports of degraded performance for Copilot AI Model Providers

What Microsoft changed

Microsoft edits the text of an incident in place. We keep every version we capture (checked every minute) and highlight the difference. Removed text is struck through, added text is marked.

  1. First version we captured

    Captured · Microsoft's own timestamp · revision by463mb3
    Original text as we first saw it

    Between 20:26 and 21:17 UTC on September 17, 2026, GitHub Copilot experienced degradation affecting several GPT models, including GPT-5.6 Luna, GPT-5.6 Terra, GPT-5.6 Sol, GPT-5.3-Codex, and GPT-6 Astra. Users encountered elevated error rates when using these models.<br /><br />The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring and coordinated with the provider. Our automated model-warning system activated in-product warnings for affected models during the incident. Service returned to normal after the provider implemented a mitigation.