MicrosoftRadarIndependent status for Microsoft services

Disruption with Email Delivery

ResolvedResolved1 version

Facts

Source
GitHub Status · original
Started
(18 h ago)
Ended
· lasted 2 h 7 min
How it ended
Microsoft marked it resolved.
First captured by us
Last changed
(43 min ago)

Last text from Microsoft

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Quoted from GitHub Status (source), captured . Reproduced for reporting and archival purposes.

Official updates

Posted by GitHub Status, newest first.

  1. Resolved

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

  2. Monitoring

    We’ve resolved the email-processing impact on our systems and are continuing to monitor. The upstream provider disruption may still cause delays for customers using that provider. Email delivery through other providers is operating normally.

  3. Monitoring

    We’re monitoring an email disruption related to an upstream provider degradation. Users whose email is hosted by the affected provider may experience delays in message delivery. Email service for users on other providers is currently operating normally. We’ll share updates as we learn more.

  4. Monitoring

    We are seeing recovery for sign-in, email address verification, and other forms of e-mail communication previously impacted. We will continue to monitor.

  5. Monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

  6. Investigating

    Users may be unable to sign-in, verify e-mail addresses, reset passwords, or receive e-mail notifications due to degradation with an upstream e-mail provider. We will continue to monitor and provide updates.

  7. Investigating

    We are seeing disruptions with email delivery for account sign-in and new account sign up. We are investigating.

  8. Investigating

    We are investigating reports of impacted performance for some GitHub services.

What Microsoft changed

Microsoft edits the text of an incident in place. We keep every version we capture (checked every minute) and highlight the difference. Removed text is struck through, added text is marked.

  1. First version we captured

    Captured · Microsoft's own timestamp · revision fc3bmd41
    Original text as we first saw it

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.