Microsoft Copilot (Microsoft 365): Knowledge templates support for ServiceNow Knowledge Connector
Microsoft lists this Microsoft Copilot (Microsoft 365) roadmap item as Launched, with general availability in December 2025.
Launched1 version
Facts
- Microsoft id
505436- Status
- Launched
- Products
- Microsoft Copilot (Microsoft 365)
- Preview
- November 2025
- General availability
- December 2025
- Release rings
- General Availability, Preview
- Platforms
- Web
- Cloud instances
- Worldwide (Standard Multi-Tenant)
- Status pages
- Microsoft 365 Copilot status
- First captured by us
- (from our first import of this list)
- Microsoft last modified
- Source
- Microsoft 365 roadmap · open the original at Microsoft
Microsoft says
Earlier ServiceNow Knowledge connector did not support ingestion of content for articles created using templates in ServiceNow.
What Microsoft changed
One version so far. If Microsoft edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: Launched
- Status
- Launched
Seen by us · Microsoft's timestamp · Microsoft's page
Related changes
Mentioning the same Microsoft ids
- Microsoft 365 Copilot release notes: January 13, 2026
- Microsoft 365 Copilot release notes: January 13, 2026
Other changes for Microsoft 365 Copilot
- Microsoft 365 Copilot release notes: January 13, 2026
- Microsoft 365 Copilot release notes: January 27, 2026
- Microsoft 365 Copilot release notes: February 24, 2026
- Microsoft 365 Copilot release notes: March 10, 2026
- Microsoft 365 Copilot release notes: March 24, 2026
- Microsoft 365 Copilot release notes: April 7, 2026
- Microsoft 365 Copilot release notes: May 19, 2026
- Microsoft 365 Copilot release notes: June 16, 2026
Last updated