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Microsoft Teams: Automatic recording and transcription for Teams Call Queues

Microsoft lists this Microsoft Teams roadmap item as Launched, with general availability in August 2026.

Launched1 version

Facts

Microsoft id
565215
Status
Launched
Products
Microsoft Teams
General availability
August 2026
Release rings
General Availability, Targeted Release
Platforms
Desktop, Mac
Cloud instances
GCC, Worldwide (Standard Multi-Tenant)
Status pages
Microsoft Teams status
First captured by us
(from our first import of this list)
Microsoft last modified
Source
Microsoft 365 roadmap · open the original at Microsoft

Microsoft says

Administrators can enable automatic recording and transcription for Teams call queues. When enabled, calls answered by calling representatives are automatically recorded without manual action.

Microsoft 365 roadmap,

Read Microsoft's full post

What Microsoft changed

One version so far. If Microsoft edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: Launched
    Status
    Launched

    Seen by us · Microsoft's timestamp · Microsoft's page

Other changes for Microsoft Teams

Last updated