Microsoft Teams: Intelligent call recaps in Queues app

Microsoft lists this Microsoft Copilot (Microsoft 365) and Microsoft Teams roadmap item as Rolling out, with general availability in September 2026.

Rolling out1 version

Facts

Microsoft id
569017
Status
Rolling out
Products
Microsoft Copilot (Microsoft 365), Microsoft Teams
General availability
September 2026
Release rings
General Availability, Targeted Release
Platforms
Desktop, Mac
Cloud instances
GCC, GCC High, Worldwide (Standard Multi-Tenant)
Status pages
Microsoft Teams status, Microsoft 365 Copilot status
First captured by us
(from our first import of this list)
Microsoft last modified
Source
Microsoft 365 roadmap · open the original at Microsoft

Microsoft says

Spend less time catching up on call recordings to resolve customer issues faster.

Microsoft 365 roadmap,

Read Microsoft's full post

What Microsoft changed

One version so far. If Microsoft edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: Rolling out
    Status
    Rolling out

    Seen by us · Microsoft's timestamp · Microsoft's page

Other changes for Microsoft Teams, Microsoft 365 Copilot

Last updated