MicrosoftRadar Independent status for Microsoft services

Dynamics 365 Customer Service: Support Not Applicable answer option for quality evaluation criteria

Microsoft lists this Dynamics 365 Contact Center and Dynamics 365 Customer Service roadmap item as In development, with general availability in September 2026.

In development1 version

Facts

Microsoft id
571192
Status
In development
Products
Dynamics 365 Contact Center, Dynamics 365 Customer Service
General availability
September 2026
Release rings
General Availability
Platforms
Web
Cloud instances
Worldwide (Standard Multi-Tenant)
First captured by us
(from our first import of this list)
Microsoft last modified
Source
Microsoft 365 roadmap · open the original at Microsoft

Microsoft says

Criteria questions now support a Not Applicable answer option.

Microsoft 365 roadmap,

Read Microsoft's full post

What Microsoft changed

One version so far. If Microsoft edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: In development
    Status
    In development

    Seen by us · Microsoft's timestamp · Microsoft's page

Last updated