Dynamics 365 Contact Center: Quality evaluation - Specify who to evaluate in conversations
Microsoft lists this Dynamics 365 Contact Center and Dynamics 365 Customer Service roadmap item as Launched, with general availability in September 2026.
Launched1 version
Facts
- Microsoft id
573383- Status
- Launched
- Products
- Dynamics 365 Contact Center, Dynamics 365 Customer Service
- General availability
- September 2026
- Release rings
- General Availability
- Platforms
- Web
- Cloud instances
- Worldwide (Standard Multi-Tenant)
- First captured by us
- (from our first import of this list)
- Microsoft last modified
- Source
- Microsoft 365 roadmap · open the original at Microsoft
Microsoft says
Participant evaluated" lets users choose who to evaluate within a conversation transcript for quality evaluation.Users can select Participant evaluated to choose the scope of the…
What Microsoft changed
One version so far. If Microsoft edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: Launched
- Status
- Launched
Seen by us · Microsoft's timestamp · Microsoft's page
Last updated