Dynamics 365 Contact Center: Workforce engagement management - Enable evaluation retries and improve error handling
Microsoft lists this Dynamics 365 Contact Center roadmap item as Launched, with general availability in July 2026.
Launched1 version
Facts
- Microsoft id
577790- Status
- Launched
- Products
- Dynamics 365 Contact Center
- General availability
- July 2026
- Release rings
- General Availability
- Platforms
- Web
- Cloud instances
- Worldwide (Standard Multi-Tenant)
- First captured by us
- (from our first import of this list)
- Microsoft last modified
- Source
- Microsoft 365 roadmap · open the original at Microsoft
Microsoft says
Key features include: • Added detailed error insights for failed AI evaluations, enabling supervisors and administrators to understand failure causes and take appropriate corrective actions.
What Microsoft changed
One version so far. If Microsoft edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: Launched
- Status
- Launched
Seen by us · Microsoft's timestamp · Microsoft's page