Dynamics 365 Customer Insights - Journeys: Turbocharge your pipeline to drive growth - Transform customer journeys into action with record creation
Microsoft lists this Dynamics 365 Customer Insights - Journeys roadmap item as Launched, with general availability in September 2026.
Launched1 version
Facts
- Microsoft id
577806- Status
- Launched
- Products
- Dynamics 365 Customer Insights - Journeys
- Preview
- April 2026
- General availability
- September 2026
- Release rings
- General Availability, Preview
- Platforms
- Web
- Cloud instances
- Worldwide (Standard Multi-Tenant)
- More information
- learn.microsoft.com
- First captured by us
- (from our first import of this list)
- Microsoft last modified
- Source
- Microsoft 365 roadmap · open the original at Microsoft
Microsoft says
This feature gives you a single, flexible way to create downstream records and activities directly inside the journey builder.
What Microsoft changed
One version so far. If Microsoft edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: Launched
- Status
- Launched
Seen by us · Microsoft's timestamp · Microsoft's page