Dynamics 365 Contact Center: Administrator experiences - Manage users through Microsoft Entra security groups
Microsoft lists this Dynamics 365 Contact Center roadmap item as Launched, with general availability in July 2026.
Launched1 version
Facts
- Microsoft id
577812- Status
- Launched
- Products
- Dynamics 365 Contact Center
- General availability
- July 2026
- Release rings
- General Availability
- Platforms
- Web
- Cloud instances
- Worldwide (Standard Multi-Tenant)
- First captured by us
- (from our first import of this list)
- Microsoft last modified
- Source
- Microsoft 365 roadmap · open the original at Microsoft
Microsoft says
Administrators configure team-based access for representatives through Microsoft Entra ID security groups.
What Microsoft changed
One version so far. If Microsoft edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: Launched
- Status
- Launched
Seen by us · Microsoft's timestamp · Microsoft's page