MicrosoftRadar Independent status for Microsoft services

Dynamics 365 Customer Insights - Data: Agents and Copilot - Increase AI accuracy by grounding agents in customer insights

Microsoft lists this Dynamics 365 Customer Insights - Data and Microsoft Copilot (Microsoft 365) roadmap item as In development, with general availability planned for November 2026.

In development1 version

Facts

Microsoft id
577814
Status
In development
Products
Dynamics 365 Customer Insights - Data, Microsoft Copilot (Microsoft 365)
Preview
June 2026
General availability
November 2026
Release rings
General Availability, Preview
Platforms
Web
Cloud instances
Worldwide (Standard Multi-Tenant)
More information
learn.microsoft.com
Status pages
Microsoft 365 Copilot status
First captured by us
(from our first import of this list)
Microsoft last modified
Source
Microsoft 365 roadmap · open the original at Microsoft

Microsoft says

The Customer Insights MCP server allows AI agents and chat experiences to access and understand insights generated by Customer Insights - Data.

Microsoft 365 roadmap,

Read Microsoft's full post

What Microsoft changed

One version so far. If Microsoft edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: In development
    Status
    In development

    Seen by us · Microsoft's timestamp · Microsoft's page

Other changes for Microsoft 365 Copilot