Some Boleto payments not applied to customer accounts
At a glance · Microsoft's status
ResolvedLasted 28 days
- Microsoft says it started
- · on Microsoft Advertising platform health
- First posted
- on Microsoft Advertising platform health
- Ended
- · marked resolved
- Affects
- Microsoft Advertising
- Edited
- Not since we first saw it
- Source
- Microsoft Advertising platform health · checked 1 min ago
In short
Microsoft reported degraded service affecting Microsoft Advertising, starting 09:18 UTC on 16 Sep. Microsoft marked it resolved at 23:25 UTC on 14 Oct after 28 days.
Microsoft says
Microsoft's latest update, , in short excerpts.
Starting Sep 16, 2026, at 9:18 AM UTC, some customers using Prepay Boleto payment method are not seeing their payments applied to their accounts even…
Timeline
Times in UTC, Microsoft's own where it gives them.
16 Sep
MicrosoftMicrosoft says it startedon Microsoft Advertising platform health
between Microsoft's stated start and its first public word
30 Sep+14 days
MicrosoftFirst public postFrom Microsoft's own incident history, before our archive started.
14 Oct+28 days 14 h
MicrosoftResolved
What Microsoft changed
Microsoft adds updates to its incidents. We save every version (checked every minute) and list what changed. Quotes are short excerpts. The full text is on Microsoft's page.
One version so far. If Microsoft edits it, each change shows here with what was removed and added.
First version we captured ·
As first seen: Fixed · 1 service
- Status
- Fixed
- Services
- Microsoft Advertising
- Start time
- 2026-09-16 09:18 UTC.
Seen by us · Microsoft's timestamp · Microsoft's page
Affected services
Official updates
Posted by Microsoft Advertising platform health, newest first. The newest are quoted in their first sentence; the full text of each is on Microsoft's page.
Resolved ·
Our Engineering team has resolved the issue.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Active ·
Our Engineering teams remain actively engaged and are treating this issue with high priority.
Show 2 earlier updates
Active ·
Active ·
Last updated