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Desktop background settings are lost or reset on some devices

Microsoft lists this known issue for 2 Windows versions; its status is Resolved KB5124008. It started with KB5120998. Microsoft resolved it in KB5124008.

Resolved KB51240081 version

Facts

Microsoft id
3734
Status
Resolved KB5124008
Products
Windows 11, version 24H2, Windows 11, version 25H2
Versions
Windows 11, version 24H2, Windows 11, version 25H2
Originating KBs
KB5120998
Resolved by
KB5124008
First captured by us
(from our first import of this list)
Microsoft last modified
Source
Windows known issues · open the original at Microsoft

Status per Windows version

VersionStatusOriginating updateOpenedResolved
Windows 11, version 25H2Resolved KB5124008OS Build 26200.9278, KB5120998, 2026-08-272026-09-03 01:29 UTC2026-09-08 17:00 UTC
Windows 11, version 24H2Resolved KB5124008OS Build 26100.9278, KB5120998, 2026-08-272026-09-03 01:29 UTC2026-09-08 17:00 UTC

Microsoft says

Following installation of Windows updates released August 27 2026 (KB5120998), some Windows Desktop settings fail to load, resulting in desktop backgrounds displaying as a solid…

Windows known issues,

Read Microsoft's full post

What Microsoft changed

One version so far. If Microsoft edits it, each change shows here with what was removed and added.

  1. First version we captured ·

    As first seen: Resolved KB5124008
    Status
    Resolved KB5124008

    Seen by us · Microsoft's timestamp · Microsoft's page

Mentioning the same Microsoft ids

Last updated